Building a Team
It seems that nearly every article you read, news, media, TV and radio segment, and general business conversation these days commences with “these are unprecedented times...”
Whilst there is no doubt that 2020 has brought trauma and challenges into our lives, the reality is that life goes on and the need for effective teams to deliver on the changes to contractual and moral obligations is ever apparent. The need for communication within those teams in an open and frank environment, with a common and collegiate platform, is mandatory - irrespective of how difficult that may be.
This certainly has been a time for solid, repetitive communication. Working from home brings new challenges as part of the “cause and effect” journey that is created. This, combined with compulsory wearing of face masks, social distancing requirements and the constant “bathing” in hand sanitiser, has created new norms that are and will continue to create environments of less trust and lower personal confidence when in public.
The challenges we face include clients postponing their operations, or worse - permanently shutting their doors. Non-payment of outstanding accounts affects the short, mid and potentially long-term planning of budgets, operations, employment and engagement. As a business leader, the tough decisions to stand down crew due to no work has been personally challenging.
The postponement of our work in Dubai alone has created massive challenges for the crew on the ground. In some cases, we have stood down team members who can’t get home due to national travel quota restrictions. High risk individuals restricted in work capability, driven by rules that have been a consequence of the world we live in today. Often totally outside of our direct control.
So how do we continue to create effective teams? The teams that continue to deliver at a level that we have been renowned for across the globe? By staying the course, effective communication, sharing the story, info sessions, repetitive messaging, creation of new norms, creation of a fun environment where possible.
Key words and tools for Incognitus that have been common over this year have included:
- Zoom or Teams meetings
- team meetings and workshops
The formation of this fortnightly communication is an example of changing communication.
There is also a need for all to understand that we all have a role to play, that different geographics create their own challenges. You only need to look at regional Victoria compared to greater Melbourne, or Victoria versus other States of Australia, let alone the nuances of the other International locations.
The need to create our own team approach and embrace the environment, as well as some of the aid that exists, is creating a pathway beyond.
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