ESM Operations is a leading provider of event security and crowd management consultancy services for major live events across the United Kingdom and the Middle East. With over 160 years of combined crowd and public safety expertise within our management team alone, we’ve got all the experience needed to provide you with a safe, professional and reliable service.
Our services are critical to the delivery of all major events and we provide our clients with the assurance that a safe and secure event will be delivered in the most cost-effective way, whilst achieving high standards. Our core service offering is based on 5 key areas
- Event Planning – we will work for you to plan all safety & security elements of your event
- Security Management – we provide the highest standards of expertise & skillsets
- Crowd Management – We are very experienced in creating complex crowd management plans
- Event Safety Management – we ensure the highest levels of safety from; control room to site management, we cover all event safety aspects.
- Public Safety Training - we provide education, operational leadership, and employee mentorship to improve crowd safety and security at events throughout the world.
Since the business was founded by Steve Coleman in 2018 ESM Operations have serviced major global sports events including (but not limited to!) London 2012 Olympic Games, UEFA Champions League Final, TRNSMT Festival, FIFA World Cup, and AFC Asian Cup. We have also been involved in some of the biggest events in the world including MDL Beast Soundstorm 2022, 2023 and 2024, Balad Beast, Formula 1 SAGP & Formula E concerts along with the inaugural World Defense Show. Over the course of these events, we have managed the security and wellbeing of over 35 million visitors, across over 150 venues in over 30 countries worldwide.
First Response Group is one of the leading multi-service and security providers in the UK delivering total security, vacant property & FM solutions to a wide range of public and private sector clients nationwide.
Our local teams and 24/7 National Support Centre work with you to design cost-effective solutions tailored to your exact requirements and expectations throughout your project lifecycle. We help you to minimise risk, meet the latest regulatory requirements and deliver efficient and effective solutions that will help drive value through your business.
Whether you are a fledgling business looking to cover a one-off assignment, or a multinational company looking to build a long-term professional relationship, we are here to listen, offer honest advice and deliver a first-class service every time.
Making security a trusted part of your team.
We Listen. We Respond. We Deliver.
G4S has over 30 years’ experience providing crowd management and security services to the events market.
Our breadth and depth of experience across live music, sport, conferences, exhibitions and community events are unmatched.
By fusing our industry-leading experience with highly talented staff and a strong customer service culture, we deliver the highest safety and security standards to enhance our customers' brand and the visitor experience.
IES is a multi-lingual network of international event security and crowd management professionals, operating on five continents, to deliver major live music and sporting events. By integrating into major event planning teams to design bespoke strategic, tactical, and operational protocols, IES respects the academic, experiential and interpersonal skills of the local event industry culture.
Collaborating with organisers, promoters and venues, IES guarantee a gold standard of event security project management and operational leadership throughout the event lifecycle. With clarity, passion and energy, the IES team decode creative visions into key deliverables, milestones and readiness preparation to produce secure spaces where crowds thrive.
Safe Responsec Group is a specialist protec?ve security company established to address the diverse needs of both private and commercial sectors, with a mission to 'make a difference.'We provide top-tier security services for major events across the United Kingdom and the Middle East.
With extensive experience in delivering event security, event security management, and high- level planning, we ensure that every aspect of security is meticulously covered. Our expertise spans crowd management, access control, surveillance, and emergency response planning,ensuring a seamless and secure environment for all attendees.
At Safe Response Group, we prioritize continuous improvement and innovation. Our team of highly trained professionals utilizes the latest technology and best practices to stay ahead of emerging security challenges. We tailor our services to meet the unique needs of each event, providing bespoke security solutions that guarantee peace of mind. Our portfolio includes securing high-profile events such as international conferences, music
festivals, sporting events, and corporate gatherings. We pride ourselves on our ability to adapt to the specific demands of each event, ensuring that our clients receive the highest level of protection and service.
Whether planning a high-profile event or seeking ongoing security solutions, Safe Responsec Group is your partner in creating a safe and secure environment.
The Sports Grounds Safety Authority (SGSA) is the UK Government’s safety regulator for sports grounds. We have been improving sports grounds safety across the world for over 30 years.
We are authors of the Guide to Safety at Sports Grounds 6th edition (Green Guide) and SG03: Event Safety Management. They are internationally recognised as best-practice guides for the development and refurbishment of stadia and the safe management of events to ensure spectator safety, including management responsibilities, conducting risk assessments and developing an Operations Manual.
Safety management at sports grounds has become more sophisticated and more professional and we set the standard for which sports grounds should aspire to in managing sports venues.
Event organisers, venue owners and operators use our guides to help prepare venues for major sporting events across six continents, at every World Cup and Olympic event since 2002.
Besides our guidance, we provide consultancy, advisory and bespoke training services across the world. We act as a trusted strategic safety partner for host cities and international federations, helping them to determine their strategic safety needs to ensure safe major sporting events. Improving sports grounds safety at a strategic level requires the support of multiple stakeholders - from legislators and policymakers, through to venue owners, local police, stewards and of course, spectators and our expertise as a UK safety regulator gives us a unique insight into how to navigate these challenges.